Returns & Exchanges

We handle product returns efficiently to reduce friction for both you and your customers. Our reverse logistics system ensures fast processing, restocking, and feedback analysis.

Streamlined Return Merchandise Authorization

Gain complete visibility and control over your inventory with our state-of-the-art tracking systems and intelligent automation

Automated Return Processing

Our order fulfillment provider system automatically generates return authorizations and return labels

  • Instant return authorization
  • Automated return label generation
  • Customer portal integration
  • Real-time status tracking

Platform Integration

Seamless ecommerce fulfillment integration with your sales channels

  • Shopify, WooCommerce, Amazon sync
  • Automated return notifications
  • Real-time inventory adjustments
  • Customer communication automation

Custom Return Rules

Flexible fulfillment services tailored to your return policies

  • Configurable return windows
  • Product-specific rules
  • Exception handling workflows
  • Multi-location return routing

24-48hr

Return Processing Time

100%

Quality Inspection

Real-Time

Inventory Updates

Comprehensive Inspection & Quality Control

Every returned item undergoes rigorous inspection by our warehousing and fulfillment services team to determine condition, restocking eligibility, and appropriate next steps.

Multi-Point Inspection Process

Warehouse fulfillment services with thorough quality checks:

  • Visual Inspection: Check for damage, wear, or defects
  • Functional Testing: Verify product operates correctly
  • Packaging Assessment: Evaluate box and materials condition
  • Completeness Check: Ensure all components present
  • Hygiene Standards: Verify cleanliness and safety

Disposition & Categorization

Smart categorization by our 3PL logistics experts:

  • Restock as New: Perfect condition, ready for resale
  • Repackage & Restock: Needs new packaging materials
  • Repair/Refurbish: Minor repairs required
  • Liquidate/Discount: Resellable with price reduction
  • Dispose/Recycle: Damaged beyond repair

Passionate – Dedicated – Professional

Seamless Platform Integration

Our warehouse management system integrates seamlessly with your existing e-commerce platforms for real-time synchronization

Why Choose Our Logistics Services

Family-owned, technology-driven excellence with over 10 years of e-commerce logistics experience

Fast Processing

Lightning-fast 24-48 hour return processing

  • Quick inspection & categorization
  • Immediate inventory updates
  • Faster customer refunds
  • Reduced inventory downtime

Full Integration

Seamless omnichannel ecommerce fulfillment integration

  • All major platform support
  • Automated workflows
  • Real-time data synchronization
  • API connectivity

Dedicated Support

Expert 3PL logistics team support

  • Dedicated account manager
  • Direct phone & email support
  • Custom solution development
  • 10+ years industry experience

Getting Started With Ship Core

A simple, streamlined onboarding process designed to get you up and running quickly

Initial Consultation

Schedule a consultation to discuss your storage needs, product types, and fulfillment requirements. Our team will assess your current operations and recommend tailored solutions.

Custom Space Planning

We design a storage solution specifically for your products, ensuring optimal organization, accessibility, and efficiency in our facility.

Seamless Integration

Connect your e-commerce platform to our warehouse management system. Our technical team handles the setup to ensure smooth data flow and real-time synchronization.

Inventory Transfer

Coordinate the transfer of your inventory to our Commerce, CA facility. We provide receiving guidelines and schedule appointments for efficient intake.

Go Live

Start fulfilling orders with complete real-time inventory visibility. Access our dashboard 24/7 to monitor stock levels, order activity, and performance metrics.

Ready to Transform Your Inventory Management?

Let us handle the complexities of warehousing so you can focus on growing your brand. Our team is ready to design a storage solution that perfectly fits your needs.

Visit Us

California: 6467 E Washington Blvd, Commerce, CA 90040, United States

New Jersey: 773 Cranbury South River Road, Suite 100 , Monroe Township, NJ 08831

Call Us

(323) 558-1301
Mon-Fri: 9 AM – 5 PM

Email Us

Sales@shipcorefulfillment.com